Frequently Asked Questions
Have additional questions about our team and policies? Here are some commonly-asked questions we see frequently. But if these don't address your question, please feel free to contact our office!
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How do I schedule my appointment?
You can schedule online here or give our team a call at 214-225-2358.
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Do you accept insurance?
Yes, our team is in-network with Aetna, Ameritas, BlueCross BlueShield, Cigna, Delta Dental, GEHA, and more. If you have any questions about your provider or want to confirm your coverage, give us a call!
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What type of financial support or payment plans do you offer?
We partner with CareCredit® and Sunbit to provide third-party payment solutions for your dental expenses. You can also join our dental membership plan, which is designed for individuals without insurance. Enjoy significant savings and receive the dental treatments you deserve, all for an affordable monthly/yearly fee.
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What hours is your office open?
Our practice is open Tuesday: 8am – 5pm, Wednesday: 8am – 3pm, Thursday: 8am – 5pm, and Friday: 8am – 2pm. We’re closed on Monday, Saturday, and Sunday.
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How early should I get to my appointment?
Please arrive at your office 10 to 15 minutes prior to the start of your scheduled appointment.
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How long does an appointment take?
Appointment times can vary depending on the service, treatment, or consultation being provided.
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What do I need for my first appointment?
For your first appointment, please bring X-rays from previous dentists (if applicable), a summary of medications you’re taking and current medical concerns or conditions you have, and your dental insurance information (if using insurance).
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How often do I need a dental checkup?
We suggest having a checkup and cleaning twice a year. But if necessary, we may recommend a more frequent visit schedule depending on your dental needs.
